Digital investigations for Trading Standards.

Capture and preserve online evidence before it’s gone. Altia helps Trading Standards teams secure digital evidence from websites, social media and online marketplaces to build stronger cases.

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The 2025 report

Chartered Trading Standards Institute & Anti-Counterfeiting Group, UK hotspot finding:

1 in 2

50 50

Convenience stores in some UK hotspots may have links to organised crime.

1 in 4

50 25

Takeaway businesses in some hotspots may have links to organised crime.

3 Industries

0 99

Illegal vapes, illicit tobacco, counterfeiting and money laundering were among the most common activities identified.

The challenge

Supporting modern Trading Standards investigations.

Trading Standards teams protect consumers and legitimate businesses by investigating a wide range of consumer protection offences. As more investigations involve digital evidence, officers need secure tools to capture, preserve and manage information from multiple online sources.

Common investigation areas include:

Doorstep crime & rogue traders
Mass marketing fraud & scams
Illicit tobacco & vaping
Counterfeit goods & IP crime
Used car fraud & mileage tampering
Estate & letting agency compliance
Misleading commercial practices
The investigation lifecycle

From referral to evidential package.

Altia provides a connected investigation environment supporting the full lifecycle of Trading Standards investigations, from initial referral through to evidential reporting and financial analysis.

Two mannequins in a shop window wearing aesthetic yellow and taupe combinations. The view is from within the shop looking through to the high street.

One connected platform, three investigative disciplines.

Built for public sector investigations, Altia combines secure digital evidence capture, structured case management, and financial investigation tools designed to support governance, accountability, and evidential integrity.

Referral & intelligence

Capture the initial referral and build the intelligence picture around a suspected trader or network.

Evidence capture

Securely preserve websites, listings, social media and communications before they can be edited or removed.

Case management

Manage notes, exhibits, actions and entity links in a single, auditable investigation record.

Reporting & analysis

Produce evidential and financial reports suitable for legal review and court proceedings.

Trusted by organisations worldwide.

Built on nearly 30 years of experience supporting investigation teams across law enforcement, government and the private sector.

gwr
reigate and banstead borough council
rocu
swlfp
west sussex county council
The platform

One connected platform, three investigative disciplines.

Every investigation is different. These Altia solutions work together to help Trading Standards teams capture evidence, manage cases and uncover critical intelligence.

Insight Case Management

Insight Case Management

A centralised investigation platform for case notes, exhibits, communications and the links between people, companies and activity.

Case notes & intelligence logging

Evidence and digital exhibits

Role-based permissions environment

Court-ready structured reporting

financial investigator

Financial Investigation
Toolkit

Securely capture and preserve online material before it disappears, with a defensible audit trail of how and when evidence was obtained.

Websites & online storefronts

Social media posts & profiles

Adverts & product listing profiles

Digital images, documents and comms

digital investigation software

OSINT Investigator

Analyse financial evidence linked to illicit trading quickly, and fold the output straight into the evidential package.

Convert & standardise financial data

Identify transaction patterns

Structured financial reports

Direct integration with case record

Need help choosing the right solution?

Our specialists will help you identify the right combination of Altia solutions for your organisation

Outcomes

Outcomes for Trading Standards teams

Altia helps Trading Standards services investigate digital consumer protection offences more efficiently and defensibly.

Faster investigations

Move from referral and intelligence to structured evidential packages more efficiently.

Defensible digital evidence

Capture and preserve online material using consistent methods and secure audit trails.

Reduced specialist backlog

Enable trained officers to capture online evidence without relying on limited digital specialists.

Improved collaboration

Support coordinated investigations across local authorities, regional teams, and national operations.

Find the right solution for your organisation.

Explore each solution to see how Altia can help your teams work more securely, efficiently and confidently.

What you can expect.

Fast, accurate, and powerful transcription from any medium.

Integrate with: Insight

Unlock digital intelligence with our Open Source Internet solution.

Securely ingest, process and analyse digital data for investigations.

Integrate with: Insight

Flexible deployment options.

Respond to threats and major incidents faster.

Integrate with: Transcribe

What you can expect.

Records, investigation and case management all in one place.

Integrate with: OSINT

ACOS Covert Operations Software Benefits.

Ensure compliance, enforce policy and reduce risk.

Integrate with: Capture

Flexible deployment options.

Uncover trends, patterns and relationships in financial data.

Integrate with: Insight